Terms of Service

Welcome to CourtSync ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the CourtSync platform, including our website, mobile applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

CourtSync is a comprehensive tennis academy management platform that provides tools for lesson scheduling, booking management, payment processing, student tracking, and related services. We facilitate payments through Stripe Connect, allowing academies to accept payments from students and manage their financial operations.

3.1 Account Creation: To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. 3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. 3.3 User Responsibilities: You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for all content, data, and information you provide through the Service.

4.1 Subscription Fees: CourtSync offers subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, as selected by you. All fees are non-refundable except as required by law or as explicitly stated in these Terms. 4.2 Payment Processing: Payments are processed through Stripe Connect. By using our payment processing features, you acknowledge and agree to Stripe's Terms of Service and Privacy Policy. 4.3 Platform Fees: For transactions processed through Stripe Connect, CourtSync charges platform fees as follows: - Starter and Professional Plans: 1.2% + $0.05 (USD) / A$0.07 (AUD) per transaction - Enterprise Plan: 0.9% per transaction These fees are in addition to Stripe's standard processing fees. 4.4 Refunds: Refund policies are determined by individual academies. CourtSync does not process refunds directly but may facilitate refund requests through the platform.

5.1 Platform Responsibility: As a platform facilitating payments through Stripe Connect, CourtSync acknowledges responsibility for managing negative balances that may occur in connected accounts (academy accounts). 5.2 Liability for Seller Losses: CourtSync accepts liability for losses incurred by connected accounts, including but not limited to: - Negative balances resulting from refunds, chargebacks, or disputes - Seller losses due to fraudulent transactions - Compliance and risk management obligations 5.3 Risk Management: CourtSync is responsible for: - Onboarding and compliance verification of connected accounts - Risk underwriting and assessment - Risk monitoring and detection - Taking appropriate actions to mitigate losses - Seller communication and remediation - Support for payment and risk inquiries 5.4 Connected Account Obligations: Academies using Stripe Connect through CourtSync must comply with all applicable laws, Stripe's requirements, and CourtSync's policies. Failure to comply may result in account suspension or termination.

6.1 Our Content: The Service, including all content, features, functionality, and software, is owned by CourtSync and is protected by copyright, trademark, and other intellectual property laws. 6.2 Your Content: You retain ownership of any content you submit, post, or display through the Service. By submitting content, you grant CourtSync a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving the Service. 6.3 Restrictions: You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7.1 Disclaimer: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 7.2 Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURTSYNC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. 7.3 Maximum Liability: OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO COURTSYNC IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. 8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. 8.3 Class Action Waiver: You agree that any disputes will be resolved individually and not as part of a class action.

9.1 Termination by You: You may terminate your account at any time by contacting us or using the account deletion features in the Service. 9.2 Termination by Us: We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms, engage in fraudulent or illegal activity, or for any other reason we deem necessary. 9.3 Effect of Termination: Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and applicable law.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

If you have any questions about these Terms, please contact us at: - Email: [email protected] - Address: [Your Company Address]