Privacy Policy

CourtSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2.1 Information You Provide: We collect information you provide directly to us, including: - Account information (name, email, phone number) - Payment information (processed through Stripe) - Academy and student information - Booking and lesson data - Communication preferences 2.2 Automatically Collected Information: We automatically collect certain information when you use the Service: - Device information (IP address, browser type, device identifiers) - Usage data (pages visited, features used, time spent) - Log data (access times, error logs) - Cookies and similar tracking technologies 2.3 Information from Third Parties: We may receive information from third-party services, including: - Stripe (payment processing data) - Firebase (authentication and analytics) - Google Tag Manager and Google Analytics (website analytics and user behavior tracking) - Social media platforms (if you use social login)

We use the information we collect to: - Provide, maintain, and improve the Service - Process payments and manage subscriptions - Send you service-related communications - Respond to your inquiries and provide customer support - Detect, prevent, and address technical issues and fraud - Comply with legal obligations - Analyze usage patterns to improve user experience

4.1 Service Providers: We share information with third-party service providers who perform services on our behalf, including: - Stripe (payment processing) - Firebase (authentication, hosting, analytics) - Google Tag Manager and Google Analytics (website analytics, user behavior tracking, and conversion tracking) - Email service providers - Cloud hosting providers 4.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities. 4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. 4.4 With Your Consent: We may share your information with your explicit consent or at your direction.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6.1 Access: You have the right to access the personal information we hold about you. 6.2 Rectification: You have the right to correct inaccurate or incomplete information. 6.3 Erasure: You have the right to request deletion of your personal information, subject to legal and contractual obligations. 6.4 Data Portability: You have the right to receive your personal information in a structured, commonly used format. 6.5 Objection: You have the right to object to processing of your personal information for certain purposes. 6.6 Restriction: You have the right to request restriction of processing of your personal information. 6.7 Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time. To exercise these rights, please contact us at [email protected].

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): - Right to know what personal information is collected, used, shared, or sold - Right to delete personal information - Right to opt-out of the sale of personal information (we do not sell personal information) - Right to non-discrimination for exercising your privacy rights To exercise these rights, please contact us at [email protected].

8.1 Cookies: We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 8.2 Google Analytics and Google Tag Manager: We use Google Tag Manager (GTM) and Google Analytics to collect and analyze information about how visitors use our website. This includes: - Page views and navigation patterns - Time spent on pages - User interactions (clicks, form submissions, etc.) - Device and browser information - Geographic location (general, not specific) Google Analytics uses cookies and similar technologies to collect this information. The data collected is used to improve our website, understand user behavior, and measure the effectiveness of our marketing efforts. 8.3 Google Analytics Data: Information collected by Google Analytics is transmitted to and stored by Google in accordance with Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout 8.4 Third-Party Cookies: In addition to our own cookies, we may use third-party cookies from service providers like Google Analytics. These cookies are subject to the respective privacy policies of these third parties.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at: - Email: [email protected] - Address: [Your Company Address]